Q: I have passed my anniversary
date. Can I still order my award?
A: Please
contact your program coordinator.
Q: My address has changed since
I ordered and I have not received my award. Who do I contact?
A: Contact
your Service Award Customer
Service Representative.
Address changes can be made prior to shipping.
Q: May I have my award
shipped to my home?
A: All awards are shipped according to the specifications indicated by your company.
MTM Recognition is under contract to deliver the awards only as directed.
Q: My award is broken
or does not work. May I return it?
A: View our return
policy here.
Q: Can I have my award
engraved?
A: Many items come
with engraving. See the item descriptions in the award materials. You
may be able to add engraving through a local jeweler for items that
do not come engraved.
Q: Can you make a donation
in my name to a charitable organization instead of me selecting a gift
item?
A: MTM Recognition
is under contract to supply awards for all employee anniversaries.
However, you may choose to donate your item to a charitable organization
of your choice.